Frequently Asked Questions
Hope you’re doing great today, you’re order is being made, but please have in mind that all our pieces are handmade to order, and it takes from 2-3 weeks to be made, as soon as your piece is shipped, you’ll receive an email with all the tracking info.
We're happy to check your order status. What's your order number?
Yes, we do ship worldwide and is completely free!
Please check our return/refund/exchange policy .
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy .
Finding the right size can be challenging, but we offer strategies to calculate your size. A well-fitting ring or signet should resist sliding over the knuckle while allowing painless removal. The're are different ways to find out your size, find them all
All our bracelets are available in 3 sizes - S, M and L
Wrists below 16cm should wear a size small
Wrists between 16 and 17,5cm should wear a size medium
Wrists above 17,5cm should wear a size large
If none of the previous lenghts match your desired size follow this steps:
The most efficient way to find the right size for a bracelet it counts only with 3 easy steps:
1. Find a piece of string,thread or strip of paper long enough to be wrapped around your wrist.
2. Wrap the string/paper/thread on your wrist to your right tightness, please be mindful to leave some room for the bracelet to move as a tight bracelet won't be confortable, once you've find the right tightness mark with a pen or marker the excess of paper/string/thread.
3. Straighten the paper/string/thread on a ruler and note the lenght.
Once you've have the lenght of your bracelet choose the closest size on our store and note your custom lenght on the note sections at checkout and we'll take care of the rest!
We make custom pieces! are some examples of our latest custom pieces, find your inspiration and contact us to start your custom piece.