All SAR fine jewelry is handmade to order. For this reason we cannot provide exact shipping dates. Please allow a 1-3 week window for your delivery. If your order is a gift and needs to be delivered by a certain date we will do our best to accommodate your request—please include your instructions in the order notes or in an email to email@example.com . If your package is lost or stolen we will do everything we can to assist you. However, we are no longer responsible for packages once they are in transit. INTERNATIONAL The customer is responsible for payment of any extra duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check out please email firstname.lastname@example.org and we will do our best to resolve the issue.